Azul Torpedo
Length: 52X6
Wrapper: Sumatra
Filler: Dominicana, Ecuador, Nicaragua
Binder: Sumatra
Origin: Domincan Republic
The Santa Domenica Torpedo (20) is a top-quality cigar that is perfect for any cigar connoisseur. This cigar is a true masterpiece, with a rich and complex flavor that is sure to impress. The Torpedo shape is perfect for drawing out the full flavor of the tobacco, and the vibrant appearance of the cigar is truly stunning. With its excellent construction and luxurious taste, the Santa Domenica Torpedo (20) is a cigar that is sure to please even the most discerning of smokers.
Return and Refund Policy for Santa Domenica Puros Cigars
Last Updated: [10/02/2020]
Thank you for choosing Santa Domenica Puros for your cigar needs. We are committed to providing you with high-quality products and exceptional customer service. This Return and Refund Policy outlines our guidelines for returns and refunds regarding our cigars.
Return Eligibility
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Damaged or Defective Cigars:
- If you receive damaged or defective cigars, please contact us within [10] days of receiving the product. We will work with you to assess the issue and arrange for an appropriate resolution, such as a replacement or refund.
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Incorrect Cigars:
- If you receive an incorrect cigar product, please contact us within [10] days of receiving the shipment. We will arrange for the correct product to be sent or provide a refund.
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Quality Concerns:
- If you experience quality issues with our cigars that impact your smoking experience, please contact us within [10] days. We may offer a replacement or a refund after evaluating the concern.
Return Process
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Contact Customer Support:
- To initiate a return, please contact our customer support team at [stevenlee@santadomenicapuros.com] within [10] days of receiving the product. Provide your order number, details of the issue, and any relevant photos.
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Return Authorization:
- Once your return request is approved, we will provide you with a Return Authorization (RA) number and instructions on how to return the cigars.
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Return Shipment:
- Ship the cigars back to us with the provided RA number within [5] days. Customers are responsible for return shipping costs unless the return is due to damaged, defective, or incorrect items.
Refund Process
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Refund Eligibility:
- Refunds will be issued for eligible returns once the returned cigars are received and inspected.
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Refund Method:
- Refunds will be processed using the original payment method. Please allow [10-15] business days for the refund to reflect in your account.
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Non-Refundable Items:
- Shipping charges and any non-refundable fees are not eligible for a refund.
Cancellations
- Order Cancellation:
- Orders can be cancelled within [24] hours of purchase. Once an order has been processed and shipped, it cannot be cancelled.
Age Verification
- Age Requirement:
- By purchasing our cigars, you confirm that you are of legal age to purchase tobacco products in your jurisdiction.
Contact Us
If you have any questions or concerns about our return and refund policy for cigars, please contact our customer support team at [stevenlee@santadomenicapuros.com].
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